4.3.2.3a Manage Pay Plan : Manage Pay Plan Detailed Process Model Description : 2.5 Identify Accounts with Active Pay Plans

2.5 Identify Accounts with Active Pay Plans
Reference: Manage Pay Plan Process Model - Page 3 for the business process diagram associated with this activity.
Group: Pay Plan Monitor Process
Actor/Role: CC&B
Description: The background process, Pay Plan Monitor, selects Accounts with Active Pay Plans to determine if the Pay Plans' scheduled payments are met and to update the status of the Pay Plan. If all scheduled payments are met on time, the Pay Plan is transitioned to a Kept status. If the scheduled payments are not made on time, the Pay Plan Monitor changes the status to broken, marks the account for Credit and Collection review, and can update the customer's credit history.
Process Names
Entities to Configure
Available Algorithms

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